Office
Appointment Cancellations:
While we recognize that “stuff happens” and you may not be able to keep your scheduled appointment, we ask that you give us at least 1 business days notice for cancellations to avoid being chaged a late cancellation or no show fee.
Lab/X-ray Results:
During an office visit, your healthcare provider may order lab or x-ray testing. For routine, non-emergent testing, please allow up to 10 business days to receive your results. You will most often receive your results in the mail. Occasionally you will be called by our front desk staff and asked to schedule a follow-up visit to discuss your results at the request of your healthcare provider.
Obtaining Medical Records:
We will gladly provide you with a copy of your medical records upon written request. The current charge for this service is $0.69 per page. If you request that these records be mailed, the actual cost of postage will be added to the per page charge.
Referrals:
Your insurance company may require that you obtain a written referral to see a specialist. We will be happy to write this referral for you as long as:
- you have been seen in our office within the 12 months preceeding your request
- we have your current insurance information on file
- you have seen a healthcare provider in our office and evaluated for the complaint or condition that you are requesting to see a specialist about
We ask that you give us a maximum of 2 business days to complete the referral and that you pick the referral up at our office. We are unable to fax routine referrals.
